Terms and Conditions
People who are unwell should not visit the pool. Residents with signs of fever, a new persistent cough and / or part of a household with someone with these symptoms must not attend and self isolate for the minimum 14 days.
The Pool Water Treatment and Advisory Group (PWTAG) guidance (that our contractors follow) and Public Health opinion is that it is generally safe to go swimming at this time. Water and the chlorine within swimming pools will help to kill the virus. However, to help the dosing equipment maintain the necessary levels of chlorine swimmers are reminded to maintain their own personal hygiene. Please shower fully in the pool showers before entering the pool and clean swimming goggles and any other equipment before and after use.
Booking.
You are required to book a session on the Kings Chelsea app before arriving at the pool or gym.
- Opening hours will be from 6am to 1pm & from 2pm to 11pm. Last will be booking 10:30pm
- Pool is closed for deep cleaning from 1:00pm to 2:00pm.
- As we have limited capacities, guests and swimming instructors will not be permitted. This will be strictly enforced.
- Booking policy is first come first serve.
- Bookings to be made no more than 3 days in advance
- Booking slots will be for 30 minutes per day only, 4 times a week, Monday to Sunday.
- Family friendly bookings are available but must be from the same household only.
- Individual bookings are for one person only, if with child please book under our family friendly’ slots.
Individual Bookings times:
- From 6:00am to 10:00am - last booking 9:30am
- From 2:00pm to 4:00pm - last booking 3:30pm
- From 6:30pm to 11:00pm - last booking 10:30 pm
Family friendly bookings
- From 10:00am to 1:00pm - last booking 12:30pm
- From 4:00pm to 6:30pm - last booking 6:00pm
Cancellation of bookings
Cancellation of bookings must be made by calling reception on 0207 352 5752 with at least 24 hours notice before cancelling the booking, otherwise it will be considered part of your weekly allowance.
Arrive ‘pool ready’.
Changing rooms, WCs and towels are not available. Consider arriving with your swimsuit under your bathrobe and ready to swim. Once you have finished your swim, leave the venue 5 minutes before your time ends to avoid clashes with people arriving for the next session.
Shower before entering the pool.
Pre and post-swim showers should be conducted at home even if facilities are open in the pool.
Pre and post-swim showers should be conducted at home even if facilities are open in the pool.
Follow guidance on the duration of your swim
The implemented slot times are to ensure your social distancing is adhered to and the maximum number of people can make use of the pool. Please follow these rules.
The implemented slot times are to ensure your social distancing is adhered to and the maximum number of people can make use of the pool. Please follow these rules.
Respect other pool users
People of different standards and abilities will use the pool. Please respect their right to enjoy their swim. Do not make physical contact with other participants. Be mindful about your speed and no overtaking. Choose your lane. Please do not overtake whilst swimming.
People of different standards and abilities will use the pool. Please respect their right to enjoy their swim. Do not make physical contact with other participants. Be mindful about your speed and no overtaking. Choose your lane. Please do not overtake whilst swimming.
Social distance in the water
Always attempt to maintain appropriate social distance between yourself and another swimmer.
Always attempt to maintain appropriate social distance between yourself and another swimmer.
Allowing sufficient gaps between slots
Please ensure you leave 5 minutes before your session ends to avoid clashes with the next users.
Please be advised that these policies and procedures may change in line with any updated Government guidance.